我用了一个故事说餐厅食物不熟然后餐厅道歉Dear Customer: I have heard about your complain about our retaurant's food being undercooked. I am terribly sorry about the bad food quality and the stomach ache the food gave you. This disaster of undercooked food is all e to the huge amount of customers we were having that night. All the customers were demanding quicker service, so we had to increase our work efficientcy. I guess the chefs were in too much of a hurry so they didn't cook some food thoroughly. Again, I am terribly sorry about this unfortunately accident that happened to you. I promise you it will never ever happen again in our restaurant, so please have confident in our restaurant and visit again some time soon!
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